Privacy Policy
Last updated: August 1, 2026
At FieldMaxx ("FieldMaxx", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect information you provide directly to us when you:
- Place an order (name, shipping address, email, phone number)
- Create an account or contact us for support
- Sign up for marketing communications
We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs, through standard web server logs and cookies.
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations, shipping updates, and receipts
- To respond to your questions and support requests
- To send marketing communications, if you opt in
- To improve our website and services
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We share information only with:
- Payment processors (Stripe) to complete your purchase securely
- Shipping carriers to deliver your order
- Service providers who assist in operating our website
- Law enforcement when required by law
4. Cookies
We use essential cookies to maintain your basket and session. We may use analytics cookies (e.g. Google Analytics) to understand site usage. You may disable non-essential cookies in your browser settings without affecting core functionality.
5. Data Retention
We retain order records for up to 7 years to comply with tax and legal requirements. You may request deletion of your account data by contacting us.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, email us at sales@fieldmaxxequipment.shop.
7. Data Security
All payment information is processed by Stripe and never stored on our servers. We use SSL/TLS encryption across the entire site.
8. Children
Our site is not directed at children under 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the latest revision.
10. Contact Us
Questions about this policy? Contact us at:
Email: sales@fieldmaxxequipment.shop
Phone: +1 800 526 3729
Address: Houston, TX 77001, United States